Prices are in Canadian dollars excluding any applicable taxes.
Errors, misprints and omissions (including incorrect prices, descriptions or specifications for products) may sometimes occur.
Meeplemart may at any time, without any prior notice or liability to any Website user (a) correct any error, inaccuracy or omission; (b) change the products and services available on the Website, or the prices, fees, and specifications of such products and services, or any promotional offers and any other website content; and (c) limit quantities available for sale.

SHIPPING

Orders usually ship same business day. Shipping times can vary due to order volume and may go beyond one day.

Shipping Rates

Abnormally large items/ orders or orders to remote destinations may not qualify for flat rate shipping.

Shipping Insurance: Our flat rate and free shipping charge includes up to $100 of insurance coverage for your shipment. Additional coverage may be purchased here: Shipping Services

Signature Confirmation: Out flat rate shipping charge does NOT include "Signature Confirmation" on shipments. If you would like to purchase this service you may do so here: Shipping Services
Game Mats: Due to the irregular size and shape of most game mats, they do not qualify for our flat rate shipping and may not be combined with other items (with the exception of up to a total of 4 game mats). All game mats ship at actual shipping cost. If you place an order containing a Game Mat, you will be emailed a link with the additional shipping charge. Your order will not ship until all shipping charges are paid. If you would like a quote on shipping a game mat, please email info@meeplemart with the subject: Game Mat Shipping Quote and include the exact name (or link to the product on our site), quantity of the product along with your full shipping address (including postal code).

IN STORE PICKUP

Select "In Store Pickup" as your shipping option if you would like to pick up your order at our store. Once your order is available for pick up, you will receive an email confirmation. Please note; This is the only way we will hold items for pick up. We do not hold items without payment.
Please do not proceed to the store before receiving an email confirmation that your order is ready for pick up.
Items being held for pick up must be picked up within 30 days. Any orders left past that time will be cancelled and refunded, minus a 25% restocking fee.

INVENTORY

If an item's Availability reads "In Stock", it is in stock in our physical store. If an item's Availability reads "Out Of Stock" we are currently sold out.
You are only able to add the quantity of items to your cart, equal to or less than the number we have in stock. For example; if you wanted to purchase 4 copies of Agricola, and we only had 2 in stock, you would only be able to add 2 to your cart.
While great effort is taken to remain accurate, Meeplemart does not guarantee that products and services advertised on our website will be available when ordered or thereafter. Meeplemart makes no warranty that the content of the website, including product descriptions or photographs, is accurate or complete.

RETURNS

Unopened/ factory sealed products may be returned for a full refund or exchanged within a 2 week period from purchase date. Christmas/ Holiday Season: Purchases made after November 15 may be returned no later than January 15.
Please note, due to the nature of the product, we can not accept returns for the following products; books, magazines, paints, sleeves, card singles, primers with broken seals, plush toys, paint brushes, foam trays (Battlefoam), markers, dice or any other products that are sold "unsealed".
Items sold as "Damaged" or "Clearance" are final sale.
Items purchased online for in store pick up are also subject to a 2 week return/ order cancellation from the date of purchase (not the date of pick up).

MISSING/ DAMAGED PIECES

If your board game or miniature is missing pieces or if there is a manufacturing error, please contact the publisher directly. Publishers do not send replacement pieces to retail stores. As this problem is somewhat common, publishers usually provide a quick turnaround in supplying the pieces (at no charge).
Exceptions: Games Workshop and Asmodee products. Please contact us via email regarding problems with these products.

MEEPLEMART SHIPPING ERRORS

Sometimes mistakes are made, so if your order is missing an item, please email us (info@meeplemart.com).